New consumer behaviors and increased technology drive supply chain recruitment

The supply chain industry plays a huge role in ensuring and maintaining the delivery of essential goods across Canada. The COVID-19 pandemic has put a spotlight on Canada’s supply chain, for several reasons. An increase in ecommerce and online shopping means customer service representatives, support desk specialists and truck drivers are in high demand. With more goods being shipped direct from warehouses to customers’ homes, the need for skilled warehouse workers is on the rise. But it’s the demand for short-distance delivery drivers within cities that has grown the most during the pandemic.

Information technology (I.T) professionals have a part in supply management too. Digitization is redefining how the logistics industry works, making the supply chain more efficient, agile and customer-focused. Advanced robotics and artificial intelligence are automating functions like packing, procurement, production planning and plant maintenance. The need for skills and education in science, technology, engineering and mathematics is also on the rise.

See related: Future proof your career: Top 10 tech jobs in Canada

According to the Supply Chain Management Association (SCMA), “supply chain management is set to become an indispensable and integral part of almost every organization, no matter how big or small, no matter where it is located, and no matter whether it is in the public, private or non-profit sector.” Internationally trained supply chain professionals have an opportunity to rejoin the industry and achieve career success.

Windmill Microlending’s client success coaches study labour market information and follow employment trends within the different sectors. They have identified the following as the top 10 emerging occupations in supply chain management:

1. Truck driver
2. Delivery driver
3. Supply chain specialist
4. Procurement specialist
5. I.T and support desk specialist
6. Warehouse worker
7. Logistics specialist
8. Inventory management
9. Data analyst
10. Forklift operator

Some occupations within the supply chain industry are regulated by governing bodies or professional associations. They ensure standards, protocols, safety measures and accountability are fulfilled and maintained. It is important to research and determine whether a license is required for the desired occupation. If a license is required, determine the time and cost it will take to achieve your goal, and develop a career plan to guide you towards success.

As the industry continues to advance, reskilling and upskilling supply chain workers is a top priority for many employers. Take note of the soft skills that will enhance your chances of gaining employment and achieving career success. It’s not only technology skills that are needed, but also business acumen, collaboration, problem solving skills and general literacy.

Logistics workers are in demand, now more than ever. As the pandemic rages on, supply chains play an important role in the overall health of our communities and the economy. They’ve kept our country functioning through delivery of essential goods and healthcare supplies alike. Post-pandemic, the need for skilled labour will no doubt remain as people have found the time-saving advantages of online shopping. This is an opportunity skilled immigrants can grasp to get back into the industry and achieve career success.